This Return & Refund Policy explains how you can return products and request refunds when purchasing from Shree Samor Jewellers. By placing an order, you agree to comply with this policy.
We accept returns for items that are:
Certain items cannot be returned due to hygiene or safety reasons, or as specified on the product page. This includes:
To initiate a return, contact us at:
Email: shreesamorjew@gmail.com
Provide your order number and reason for the return. We will provide instructions for returning the item. Customers are responsible for shipping costs unless the return is due to our error or a defective product.
Refunds are processed after we receive and inspect the returned item. Refunds will be credited to the original payment method within the timeframe specified by your bank or payment provider.
Shipping charges are non-refundable unless the return is due to defective or incorrect products. Refund processing may take a few business days depending on the payment method.
If you wish to exchange an item for a different size, color, or style, please mention this when requesting a return. Exchanges are processed after the returned product is received and inspected. Additional charges may apply for shipping or price differences.
In case you receive a damaged or defective item, contact us immediately with photos of the product. We will provide instructions to return the item and offer a replacement or refund at no extra cost.
Please return items to the following address:
Shree Samor Jewellers
Shop No. 5, Shriji Apartment, Mahavirnagar,
B/H Kanhaiya Chambers, Bapunagar, Ahmedabad, Gujarat
We reserve the right to update this Return & Refund Policy at any time. Continued use of our services signifies acceptance of the updated policy. Users are encouraged to review this page periodically for any changes.
